E-commerce Sales Liaison

7 days ago


Vancouver, Washington, United States Lennar Homes Full time

Company Overview:

Lennar Homes is a leading homebuilder dedicated to making an impact and creating extraordinary experiences for homeowners, communities, and associates. As one of the nation's top homebuilders, we're committed to building quality homes and providing exceptional customer service.

 

Salary and Benefits:

We offer a competitive hourly rate of $19.23-$19, with opportunities for bonuses and commissions. Our comprehensive benefits package includes robust health insurance plans, a 401(k) retirement plan with a $1 for $1 company match up to 5%, paid parental leave, and an associate assistance program. You'll also enjoy generous vacation time, holiday pay, sick leave, and personal days.

 

Job Description:

The Internet Sales Coordinator plays a vital role in generating and maintaining a sales pipeline through internet leads. This position requires strong interpersonal skills, a valid real estate license, and the ability to work independently. Responsibilities include capturing inquiries, guiding customers through the sales journey, and maintaining communication across various platforms.

 

Key Responsibilities:

  • Capture and convert online customer inquiries into viable sales prospects
  • Provide prompt and effective communication via email, live chat, phone, and 1-800 numbers
  • Maintain and update digital and community reference materials
  • Guide customers through the sales process, providing information on products, communities, financing options, and incentives
  • Manage an Internet customer database, including outreach for available homes and inventory
  • Coordinate with the Marketing team for electronic marketing distribution and maintain up-to-date product and community offerings
  • Attend sales meetings, community events, and training programs

 

Requirements:

  • High school diploma or equivalent; college degree preferred
  • Oregon and Washington Real Estate License
  • Experience in sales, with preference for telephone and real estate experience
  • Strong interpersonal, communication, and organizational skills; ability to work independently
  • Valid Driver's License and reliable transportation

 

Estimated Salary: $80,000-$110,000 per year

 

Physical and Office/Site Presence Requirements:

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. The Associate must be willing to drive customers to various communities to demonstrate homes and home sites in all weather conditions. Finger dexterity is required to operate a computer keyboard and telephone equipment, extensive phone and computer communication with customers is required. Must be able to lift and carry supplies and materials up to 25 pounds.



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