Pro Services Expert

16 hours ago


Tinley Park, Illinois, United States Floor & Decor Full time
Pro Services Specialist Opportunity at Floor & Decor

We are seeking a highly skilled Pro Services Specialist to join our team at Floor & Decor. As a key member of our sales team, you will play a crucial role in supporting our PRO customers and driving business growth.

Key Responsibilities:
  • Provide exceptional customer service and support to PRO customers, addressing their needs and concerns in a timely and professional manner.
  • Maintain in-depth knowledge of Floor & Decor products, including features, benefits, and applications.
  • Collaborate with the PRO desk team to manage orders, follow up on customer inquiries, and resolve any issues that may arise.
  • Develop and maintain relationships with PRO customers, understanding their business needs and providing tailored solutions to meet their requirements.
  • Participate in sales activities and promotions to drive business growth and increase customer engagement.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong product knowledge and a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills and proficiency in using sales software and systems.

If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity to join our team at Floor & Decor.


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