Medical Services Representative

11 hours ago


DeKalb, Illinois, United States Biolife Plasma Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Services Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.

Key Responsibilities
  • Screen new and repeat donors, taking and recording vital signs and finger stick results
  • Answer phones, greet, and focus on our donors, ensuring their safety and satisfaction
  • Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation
  • Identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures
  • Work a variety of shifts, including evenings, weekends, and holidays
Requirements
  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Will work evenings, weekends, and holidays
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
  • Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
  • 1 or more years minimum experience working in a customer or patient-facing role is helpful
What We Offer

At BioLife Plasma Services, we are committed to providing a supportive and inclusive work environment. We offer a competitive starting hourly wage of $17.00, as well as a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, and company match. We also offer paid time off, company holidays, and a tuition reimbursement program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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