Territory Sales Representative

3 days ago


DeKalb, Illinois, United States Service Now Home Services Full time
About the Role:

The Territory Sales Representative (Estimator) - Pipe Lining is a key member of our sales team, responsible for driving revenue growth through efficient territory management and in-person customer visits. This role requires a strong understanding of pipe lining products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Conduct customer onsite visits to assess project scope, identify potential challenges, and gather necessary information for accurate estimates.
  • Prepare accurate cost estimates for trenchless pipelining and cured in place piping projects, including all relevant project expenses.
  • Analyze project plans and specifications to determine the materials, labor, equipment, and timeline required for each project phase.
  • Utilize estimating software and tools to ensure accurate calculations and consistent documentation of estimates.
  • Provide detailed and clear written and verbal explanations of cost breakdowns, assumptions, and exclusions in the estimates.
  • Overcome customer objections using established sales processes and scripting while maintaining urgency and empathy with the customer.
  • Follow up on unsold estimates on a set cadence to maximize close percentage.
  • Keep up to date with industry trends, market conditions, and pricing fluctuations to ensure competitive and accurate estimates.
  • Maintain accurate records of estimates, revisions, and project-specific documentation.
  • Adhere to company policies, industry standards, and legal requirements related to estimating and sales processes.
Qualifications:
  • 5+ years of residential plumbing sales experience highly preferred.
  • 5+ years of prior experience in pipelining, cured in place piping (CIPP) estimating highly preferred.
  • Proficiency in using estimating software, tools, and applications.
  • Highly motivated to provide value-based solutions to customers with a desire to maximize close rate while maintaining empathy.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and communicate complex concepts to customers.
  • Detail oriented with a high level of accuracy in estimating and documentation.
  • Strong organizational skills and the ability to manage multiple projects and deadlines simultaneously.
  • Knowledge of local building codes, regulations, and industry standards.
  • Excellent problem-solving skills and the ability to think critically in analyzing project requirements and constraints.
  • Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Valid driver's license and the ability to travel to project sites as required.
Interpersonal Qualifications:
  • Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
  • Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
  • Highly organized, ability to act quickly while still having attention to detail.
  • Hold yourself to a higher standard and exhibit a high level of integrity.
Why You'll Want to Work Here:
  • We value our employees and Partners, and strive to create a positive and supportive work environment.
  • We offer competitive compensation and benefits packages, including performance-based bonuses.
  • We invest in our employees' growth and development, with opportunities for training and advancement.
  • We prioritize work-life balance and offer flexible scheduling options.
  • We are committed to making a positive impact in our communities, through volunteer opportunities and charitable donations.


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