Fitness Center Front Desk Associate

4 weeks ago

Kingfield, Maine, United States Sugarloaf Full time

Overview:

The Sugarloaf Sports and Fitness Center is seeking a customer-focused individual to join our team as a front desk attendant. This role is perfect for those who enjoy working in a fast-paced environment and providing exceptional service to our guests.

As a front desk attendant, you will be responsible for checking in guests, distributing locker keys and towels, selling day passes and memberships, booking appointments for racquetball and massages, selling merchandise, gift cards, and gift certificates, preparing and serving food and alcohol, answering phones, collecting various forms of payment, folding and stocking towels, maintaining hot tubs, and performing general cleaning duties.

Responsibilities:

  • Provide exceptional customer service to our guests
  • Check in guests and distribute locker keys and towels
  • Sell day passes and memberships
  • Book appointments for racquetball and massages
  • Sell merchandise, gift cards, and gift certificates
  • Prepare and serve food and alcohol
  • Answer phones and collect various forms of payment
  • Fold and stock towels
  • Maintain hot tubs
  • Perform general cleaning duties

Qualifications:

The ideal candidate for this role will be an accommodating and cooperative team player with previous guest service experience. This position requires flexible availability to meet business level demands. Work shifts could include days, nights, holidays, and weekends.

This position offers a range of benefits, including a free lift pass for skiing and/or riding, discounts at resort F&B and retail locations, discounted ski/snowboard lessons and rentals, access to Nordic trails and discounted equipment rentals, and an end of season loyalty bonus.

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