Food Service Operations Manager
21 hours ago
Job Summary:
As a Food & Beverage Supervisor at FireKeepers Casino & Hotel, you will be responsible for ensuring the smooth operation of our food and beverage venues. This includes overseeing team member performances, ensuring compliance with company policies and procedures, and maintaining high standards of customer service.
Key Responsibilities:
- Manage daily operations of food and beverage venues, including supervising team members and ensuring efficient service delivery.
- Monitor and maintain high standards of customer service, ensuring a positive experience for all guests.
- Ensure compliance with company policies and procedures, as well as gaming regulations.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Collaborate with other departments to ensure seamless service delivery and achieve business objectives.
Requirements:
- Proven experience in food and beverage management, preferably in a casino or hospitality environment.
- Strong leadership and communication skills, with the ability to motivate and guide team members.
- Excellent customer service skills, with a focus on delivering exceptional guest experiences.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues.
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