Assistant General Manager

6 days ago


Gainesville, Florida, United States American Campus Communities Full time
About the Role

We are seeking an experienced and motivated Assistant General Manager to join our team at American Campus Communities. As a key member of our property administration team, you will be responsible for assisting the General Manager in overseeing business operations, coordinating recruiting efforts, and providing direct oversight of the Community Assistant Program.

Key Responsibilities
  • Business Operations: Assist the General Manager in supervising business operations, including but not limited to:
    • Coordinating with the facilities team to ensure timely work-order completion and resident satisfaction
    • Conducting weekly staff meetings and planning regular staff trainings
  • Recruiting and Hiring: Coordinate the majority of recruiting efforts for vacant positions, including:
    • Screening and communicating with candidates
    • Assisting in scheduling interviews
  • Community Assistant Program: Provide direct oversight of the Community Assistant Program, including:
    • Hiring, training, and development of Community Assistants
    • Scheduling and task delegation
    • One-on-one meetings and performance evaluations
  • Marketing and Leasing: Assist with leasing and marketing initiatives, including:
    • Planning and executing community events
    • Coordinating marketing events with the university
  • Customer Service: Ensure strong customer service in meeting resident needs, including:
    • General resident communications
    • Roommate mediation and community standards questions
About American Campus Communities

At American Campus Communities, we are committed to a culture of inclusion, diversity, and equality in the workplace and our communities. We are dedicated to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.

Requirements
  • A Bachelor's degree in business or a related field
  • 2 years' experience in the student/multi-family housing industry or equivalent combination of education and experience
  • Proficient leadership skills and the ability to work independently
  • Skills in residence life, facility management, leasing and marketing, budgeting, supervision, business administration, public relations, or a combination of business and student


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