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Community Association Manager Assistant
2 months ago
The On-Site Assistant Property Manager reports to the Property Manager and management agent and receives all direction from the management agent. The On-Site Assistant Property Manager must respect positions of the Board of Directors but should not receive direct work orders from board members unless receives prior authority from the management agent to do so.
Key Responsibilities- Manage and maintain the community's common areas, including grounds, monuments, signage, street lighting, paving, play parks, tennis courts, pool, Clubhouse, and any other amenities.
- Coordinate and implement community events and activities, including tennis, pool, finance, landscape, social, covenants, and ACC.
- Assist in the coordination of the Annual meeting and Election of Board Members.
- Provide input in selection of contractors and in developing contract specifications.
- Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications.
- Perform regular site visits to maintain knowledge of property.
- Receive service requests for repairs or maintenance of property; common grounds, monuments, signage, street lighting, paving, play parks, tennis courts, pool, Clubhouse, and any other amenities.
- Arrange for prompt response to emergency service requests.
- May also serve in receptionist and administrative assistant roles to handle incoming telephone calls, typing of reports, correspondence, and to maintain records of the Association for files.
- Research and supply information to Board or Committees as needed for rules, violation reports, and Declaration of Covenants.
- Coordinate legal issues with Association's Attorney of Record.
- Prepare Annual Budget to include contract pricing, review insurance needs and costs, project operating costs per line item on budget, and review for capital improvement expenditures for facility and equipment.
- Enforce Community Rules and Regulations as stipulated by Board and Covenants.
- Communicate Board or Committee decisions to residents living in Community.
- Partner with homeowner committees to implement approved decisions for activities of the Association.
- Assist Activities Director, Tennis Director, Pool Guards or Manager in the implementation of their duties, including drafting emails and/or newsletter articles to residents.
- Work with Developer/Board to create viable Association and transition it to homeowners.
- Attend monthly Board meetings, prepare Agenda, follow up, and implement Board action items.
- Attend, when necessary, Committee meetings or Association functions.
- Coordinate local County and Association functions or inspections or repairs of facilities as needed.
- Serve as liaison between the Board, homeowners, and vendors.
- Working knowledge of the budgeting process.
- Working knowledge of Windows operating systems.
- Project management skills.
- Strong interpersonal communication and organizational skills.
- Excellent written and verbal communication skills.