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Optical Retail Manager

2 months ago


White Plains, New York, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled and experienced Optical Retail Manager to join our team at EssilorLuxottica. As an Assistant Store Manager, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining a high level of store appearance.

Key Responsibilities
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve conversion rates, and enhance customer engagement.
  • Lead and Develop Team: Partner with the Store Manager to lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Visual Merchandising: Execute visual directives and maintain a visually appealing store environment that showcases our products and services.
  • Customer Service: Foster a positive and welcoming store environment, ensuring exceptional customer service and building strong relationships with customers.
  • Operations: Assist with store operations, including inventory management, cash handling, and administrative tasks.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 1+ year(s) of management/supervisory experience with direct reports.
  • Skills: Strong basic math skills, familiarity with cash registers, computers, and calculators, and a strong command of the English language.
  • Preferred Qualifications: College degree or equivalent, previous experience in leadership positions within retail and customer service industries, knowledge of basic optics, and state licensure (if applicable) and/or ABO Certification in non-licensed states.
What We Offer

We offer a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates.