Optical Care Specialist
2 weeks ago
LensCrafters is a place where visionaries come together to provide exceptional eye care. As a Licensed Optician, you will be part of a team that is dedicated to delivering the highest quality optical services to our customers.
Key Responsibilities:- Welcome and engage with customers to understand their needs and preferences.
- Custom fit glasses and precisely place prescriptions in lenses to ensure a perfect fit.
- Act as a leader in optical acumen, providing expert advice and guidance to customers.
- Take and record measurements, accurately adjust and fit eyewear with attention to detail.
- Assist team members with complex product needs and prescriptions.
- Use technology effectively to provide exceptional customer service and product knowledge.
- Proactively identify and resolve customer issues, ensuring satisfaction and exceeding expectations.
- Ability to multitask, prioritize, and manage time with competing priorities.
- Strive to achieve exceptional results on Brand KPIs and competencies.
- Maintain a clean and organized store appearance, adhering to company policies and procedures.
- High School graduate or equivalent.
- State licensure.
- Optical dispensing experience.
- Strong customer service skills, including communication, listening, and teamwork.
- Knowledge of current store merchandise.
- Strong basic math skills.
- Awareness of current fashion trends.
- Selling skills, including the ability to use and carry an iPad/tablet.
- Familiarity with POS, computers, and calculators.
- Embracing new technology and change.
- Previous customer service and retail experience.
EssilorLuxottica offers a competitive pay range of $24.40 - $40.20, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates.
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Optical Care Specialist
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