Law Firm Case Manager
13 hours ago
We are seeking a highly motivated and organized Paralegal - Case Manager to join our team in Charlotte, NC. As a key member of our growing team, you will assist our attorneys and legal support staff in managing personal injury cases.
Responsibilities:- Communicate effectively with attorneys, clients, insurance adjusters, and other professionals to discuss assigned cases or projects.
- Drive tasks to completion and maintain key performance indicators.
- Maintain updated lien and balance information in assigned files.
- Communicate with insurance and health adjusters regarding demand packages, policies, liens, and payment logs.
- Verify client's insurance coverage and how coverages apply.
- Request and review client documents, including medical records, bills, and health insurance liens.
- Understand subrogation and rule 414 payment/adjustments to review liens and balance sheets for accuracy.
- Routinely contact clients regarding case updates, treatment, coverage investigations, etc.
- Complete systematic file review of demand packages prepared by your team.
- Manage file count and file rotation within your team.
- Provide consistent support and timely resolution of file issues within your team.
- High school or equivalent required.
- Legal case management in personal injury: 3 years minimum required.
- Paralegal Certificate preferred.
- Needles/Neos case management software experience preferred.
- Strong organizational, analytical, and problem-solving skills.
- Attention to detail and motivation to quickly and efficiently move tasks to completion.
- Ability to effectively communicate and thorough understanding of legal language and principles, and other related processes.
- Ability to function well in a high-paced environment with minimal supervision.
- Passion for customer service and serving the needs of our clients.
- Experience with KPI reporting in PerformYard a plus.
- Experience tracking medical management, demand production, and case counts a plus.
Annual base salary estimated to be $45,000 - $60,000 depending on qualifications and experience.
We offer a competitive benefits package, including medical, dental, vision, 401k, PTO, and parental leave.
At Speaks Law Firm, we value our employees and offer opportunities for professional growth and development.
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