Law Firm Case Manager

4 days ago


Charlotte, North Carolina, United States Speaks Law Firm Full time
Job Title: Paralegal - Case Manager

Speaks Law Firm is seeking a highly motivated and organized individual to join our team in Charlotte, NC. As a Paralegal - Case Manager, you will play a crucial role in assisting our growing team by taking on key responsibilities and contributing to our success.

Key Responsibilities:
  • Develop and maintain effective communication with attorneys, clients, insurance adjusters, and other professionals to discuss assigned cases or projects.
  • Drive tasks to completion and demonstrate key performance indicators.
  • Maintain updated lien and balance information in assigned files.
  • Communicate with insurance and health adjusters regarding demand packages, policies, liens, and payment logs.
  • Verify client's insurance coverage and how coverages apply.
  • Request and review client documents, including medical records, bills, and health insurance liens.
  • Understand subrogation and rule 414 payment/adjustments to review liens and balance sheets for accuracy.
  • Routinely contact clients regarding case updates, treatment, coverage investigations, etc.
  • Complete systematic file review of demand packages prepared by your team.
  • Manage file count and file rotation within your team.
  • Provide consistent support and timely resolution of file issues within your team.
Desired Qualifications:
  • High school or equivalent required.
  • Legal case management in personal injury: 3 years minimum required.
  • Paralegal Certificate preferred.
  • Needles/Neos case management software experience preferred.
  • Strong organizational, analytical, and problem-solving skills.
  • Attention to detail and motivation to quickly and efficiently move tasks to completion.
  • Ability to effectively communicate and thorough understanding of legal language and principles, and other related processes.
  • Ability to function well in a high-paced environment with minimal supervision.
  • Passion for customer service and serving the needs of our clients.
  • Experience with KPI reporting in PerformYard a plus.
  • Experience tracking medical management, demand production, and case counts a plus.
Compensation:

Annual base salary estimated to be $45,000 - $60,000 depending on qualifications and experience.

Why work at Speaks Law Firm?
  • Ability to be an individual contributor to meaningful work.
  • Professional growth opportunities.
  • A creative and supportive work environment.
  • Excellent benefit package including medical, dental, vision, 401k, PTO & parental leave.


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