Community Development Specialist

4 weeks ago


Boston, Massachusetts, United States Action for Boston Community Development Full time
Job Title: Client AdvocateJob Summary

As a Client Advocate at Action for Boston Community Development, you will play a vital role in providing direct case management services to clients in need. This is a temporary position for three months with potential for extension.

Key Responsibilities
  • Maintain accurate and up-to-date case management files, providing supportive services and referrals as needed.
  • Conduct intake processes, assist clients in establishing educational and occupational goals, and develop positive working relationships with various organizations.
  • Identify support services required and make appropriate referrals, orienting new clients to referred programs.
  • Conduct workshops for diverse populations, assist clients in completing job applications and resumes, and follow up with prospective agencies and employers.
  • Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
  • Perform other related duties as assigned.
Requirements
  • Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development, or general office support.
  • Demonstrated proficiency in Microsoft Word and Excel.
  • Excellent oral and written communication skills.
  • Ability to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.
  • Bilingual skill in Spanish is preferred.
Why Work with Us
  • Make a meaningful impact in the lives of thousands in the Greater Boston community.
  • Work in an inclusive environment that values diversity and promotes collaboration.
  • Participate in continuous learning opportunities to stay at the forefront of community action methodologies and strategies.
  • Enjoy a comprehensive benefits package, including health coverage and retirement plans.
  • Be part of a legacy organization that has consistently championed the rights and needs of the community's most vulnerable.
  • Join a passionate team united in their mission to combat poverty and ensure every individual can reach their fullest potential.


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