Assistant General Manager
6 days ago
Job Summary:
City Barbeque is seeking an experienced Restaurant Operations Manager to join our team in Acworth. As an Assistant General Manager, you will play a key role in leading our restaurant team to achieve personal and company growth in sales, profits, operations, and quality standards.
Key Responsibilities:
- Sales and Profits:
- Develop and execute a local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts.
- Maximize profits by controlling expenses within established budget guidelines and utilizing productivity and efficiency tools for food and labor costs.
- Operations and Quality Standards:
- Ensure the restaurant meets or exceeds City Barbeque operations, sanitation, and quality standards.
- Ensure all equipment and facilities are in compliance with Brand Standards and all government regulations.
- Utilize Voice of Guest feedback to improve service execution by communicating and coaching team effectively.
- Resolve guest survey callbacks and corporate feedback comments in a timely manner.
- People Development:
- Develop employees through corporate training programs, individual development plans, and assignments.
- Provide coaching and constructive feedback to employees as needed.
- Lead the management team to understand the pulse of the team using the employee survey process.
- Physical Requirements:
- Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
- Move throughout the restaurant for extended periods of time (up to 10-12 hours per day).
- Move 50 lbs. for distances of up to 10 ft.
- Understand and respond to team members' and guests' requests in a loud environment.
- Perform basic math and understand finances and cost management.
Education and Experience Requirements:
- High school equivalency required; college coursework preferred.
- Previous supervisory and hospitality industry experience preferred.
- Proficient communication in English (verbal and in writing).
- Proven track record of success as a restaurant manager.
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