Mortgage Closing Specialist

2 weeks ago


Glen Allen, Virginia, United States CapCenter Full time


Founded in Richmond, Virginia, CapCenter is a rapidly expanding real estate and mortgage firm that streamlines the home buying and selling experience by integrating mortgage, real estate, and insurance services under one roof.

This unique approach enables CapCenter to deliver superior service and increased savings to clients, ultimately assisting individuals and families in discovering and affording their ideal homes within our local communities.


Position Overview:


As a Mortgage Closing Specialist, you will serve as the main point of contact for CapCenter clients who are nearing the completion of their loan process.

Mortgage Closing Specialists evaluate our clients' applications and supporting documentation to ensure that each loan adheres to our stringent underwriting criteria.

In addition to your evaluation, you will guide our clients, collaborating internally with realtors, loan officers, underwriters, and insurance advisors to ensure that all parties are well-prepared for a successful closing.

Key Responsibilities:

In your initial 30 days, you will:
Obtain an NMLS license (sponsorship provided)
Become a knowledgeable resource on lending practices
Engage in a comprehensive training program designed to equip you for success

In your first 90 days, you will:
Act as a trusted advisor and advocate for our clients as they approach closing
Collaborate effectively with team members to ensure precision and efficiency at every stage
Enhance your communication and underwriting skills through educational modules, proprietary training, and live coaching
Complete a self-assessment to create a roadmap for career advancement at CapCenter

Qualifications:

A critical thinker:

We are eager to impart knowledge, but you should possess a strong desire to learn, be comfortable thinking on your feet, and excel at problem-solving.


A skilled communicator:

Since most individuals purchase fewer than five homes in their lifetime, it is essential to build trust, simplify complex financial concepts, and actively listen.

Self-aware: You are seeking an opportunity to develop both your strengths and areas for improvement.

Motivated to assist others:
You have a genuine desire to make a positive impact.

Ambitious:
You aspire to achieve success.
A college graduate with a bachelor's degree.
We prioritize talent over experience. You should be a solutions-oriented thinker who is willing to tackle challenging issues.

What We Offer:
NMLS Certification
Competitive salary, performance-based pay & annual bonuses
401k (with matching), health, dental, & vision benefits
Comprehensive training to understand the home-ownership process thoroughly.
Opportunities for cross-functional collaboration that promotes both lateral and vertical career growth.
The chance to assist individuals during one of the most significant and stressful transactions of their lives.
Our culture emphasizes growth. Previous Mortgage Closing Specialists have advanced into roles in sales, operations, team leadership, and market management.

We provide a competitive compensation package that includes base salary, medical, dental, and life insurance benefits, 401K, and paid time off.

We are committed to diversity and do not discriminate against applicants/employees on any protected basis and are an Equal Opportunity Employer.

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