Operations Manager
7 days ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Walmart. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our facility, ensuring that our customers receive exceptional service and that our business goals are met.
Key Responsibilities- Leadership and Management: Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, and actively listening to associates.
- Customer Service: Model and demonstrate exceptional customer service standards, following and demonstrating the One Best Way (OBW) service model.
- Financial Performance: Assist the store manager in driving the financial performance of the facility, ensuring that sales and profit goals are achieved.
- Compliance and Risk Management: Ensure compliance with company policies and procedures, implementing related action plans and utilizing the Open Door Policy.
- Community Outreach: Initiate, direct, and participate in community outreach programs, establishing and maintaining relationships with key individuals or groups in the community.
- Education: 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
- Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
- Competitive Pay: We offer competitive pay as well as performance-based bonus awards.
- Benefits: Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance.
- PTO and PPTO: You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Education Benefits: Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world.
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