Phone Operator

3 days ago


Upland, California, United States Cardiolgy Consultants of Philadephia Full time

**Comprehensive Cardiology Care Team Member**

We are seeking a highly skilled and detail-oriented individual to join our team as a full-time phone operator at our Crozer Hospital office. As a key member of our cardiology care team, you will be responsible for providing exceptional customer service and support to our patients and healthcare professionals.

**Key Responsibilities:**

  • Respond to and manage incoming phone calls in a timely and professional manner.
  • Record and communicate messages accurately and efficiently, utilizing medical terminology and abbreviations as needed.
  • Route emergency calls to the appropriate personnel.
  • Page individuals to inform them of incoming calls, utilizing paging and interoffice communication equipment.
  • Maintain an up-to-date listing of physician contact information.
  • Perform various clerical duties, including typing, proofreading, and scheduling appointments as required.
  • Utilize our electronic medical record system to document patient interactions and manage phone notes.

**Requirements:**

  • Previous experience in a medical office setting, preferably in cardiology.
  • Excellent multitasking and communication skills.
  • Proficiency in computer software and electronic medical record systems.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong attention to detail and organizational skills.

**Benefits:**

We offer a competitive benefits package, including medical, vision, dental, 401k, profit sharing, LTD, generous PTO, and paid holidays.



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