Phone Operator
3 days ago
**Comprehensive Cardiology Care Team Member**
We are seeking a highly skilled and detail-oriented individual to join our team as a full-time phone operator at our Crozer Hospital office. As a key member of our cardiology care team, you will be responsible for providing exceptional customer service and support to our patients and healthcare professionals.
**Key Responsibilities:**
- Respond to and manage incoming phone calls in a timely and professional manner.
- Record and communicate messages accurately and efficiently, utilizing medical terminology and abbreviations as needed.
- Route emergency calls to the appropriate personnel.
- Page individuals to inform them of incoming calls, utilizing paging and interoffice communication equipment.
- Maintain an up-to-date listing of physician contact information.
- Perform various clerical duties, including typing, proofreading, and scheduling appointments as required.
- Utilize our electronic medical record system to document patient interactions and manage phone notes.
**Requirements:**
- Previous experience in a medical office setting, preferably in cardiology.
- Excellent multitasking and communication skills.
- Proficiency in computer software and electronic medical record systems.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong attention to detail and organizational skills.
**Benefits:**
We offer a competitive benefits package, including medical, vision, dental, 401k, profit sharing, LTD, generous PTO, and paid holidays.
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