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Help Desk Analyst I
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Systems Analyst
2 months ago
We are seeking a highly skilled Systems Analyst to join our team at UFS LLC. As a key member of our IT department, you will be responsible for analyzing and optimizing our operating applications to ensure optimal performance and integration of resources.
Key Responsibilities- Provide support for assigned applications, ensuring high availability and performance
- Drive efforts to proactively identify application or system issues, improving availability and performance
- Ensure application Service Level Agreements are exceeded by maintaining ownership of incidents through resolution
- Complete projects, coordinate with team members, and provide status updates
- Assist on entry phases of applications systems analysis and programming activities
- Track problems and bugs, and communicate with customers as resolutions are implemented
- Provide support for internal business units, maintain and setup processes as needed for assigned applications
- Stay current on security-related issues and analyze the impact on UFS, making recommendations for security management and monitoring processes
- Generate and maintain virtual servers, perform vulnerability management
- Perform problem-solving duties for supported applications for internal and external customers
- Ability to train end users on the final product, along with creating and maintaining technical business process documentation
- Bachelor's degree
- 3-5 years' experience with Microsoft SQL and IBM DB2
- Fiserv Premier experience a plus
- MS Windows Server experience
- Previous experience in the banking industry
UFS LLC is a community bank technology outfitter that inspires confidence for community banks by providing purpose-built solutions that make technology work for them, instead of the other way around. Founded in 1991, our purpose is to Empower Community Banks and Our People to Thrive – Together. We live that Purpose by always putting people first in our decisions and actions.
Benefits- Health, Dental & Vision Insurance; eligible Day 1 of Employment
- 401k Match of 100% up to 6% of your Salary
- Paid Holidays
- Vacation & Sick Time
- Volunteer Time Off
- Opportunities for Advancement
- Gym Membership Reimbursement Program
- Wellness Program to lower your Monthly Premium
- Child Fundraiser Donation Program
- Matching Gifts Program
- Employer Paid Premium for Life Insurance
- Short/Long-Term Disability Coverage
- Flexible Spending Healthcare Accounts
- Employee Referral Benefits
- Fun Employee Events - Lunch & Learns, Celebrations, Summer Events
- Robust Leadership Development Program
- Employee Assistance Program