Senior Systems Analyst

3 days ago

Lebanon, Pennsylvania, United States Dartmouth Health Full time
Job Summary

We are seeking a highly skilled Senior Systems Analyst to join our team at Dartmouth Health. The ideal candidate will have a strong background in information systems and technology, with experience in managing and developing computerized systems.

Key Responsibilities
  • Evaluate and identify appropriate technology platforms for delivering company services.
  • Establish and supervise the analytical process, setting short-term objectives and assessing progress.
  • Mentor and educate organizational partners, customers, and stakeholders on company technological vision, opportunities, and challenges.
  • Manage IT vendor relationships and monitor performance of agreements to ensure objectives are met.
  • Participate in annual budget development and maintain and monitor costs against the budget.
  • Direct new systems development and modification of existing systems.
  • Consult with users to diagnose and resolve complex problems.
  • Develop troubleshooting and problem resolution programs to ensure high level of service and efficiency.
  • Serve as liaison with other departments, partners, and affiliates to achieve system-wide goals.
  • Assume accountability for project team activities, reporting completion, status, priorities, and expected completion date.
  • Organize, approve, and maintain project/system documentation and/or technical specifications.
  • Manage workflow within the team and communication with other IS teams and user population.
  • Plan, develop, direct, schedule, and/or assist in the deployment and/or enhancement of information systems.
  • Manage staffing and personnel issues, including annual performance appraisal process, supervision, and professional development plans.
Requirements
  • Bachelor's degree with 5 years of experience in the healthcare-related, IS field with management responsibility required.
  • Advanced degree (in Management/Finance/Healthcare as appropriate) is preferred.
  • Working knowledge of system analysis techniques, microcomputers, user techniques, and networks required.
  • Strong interpersonal skills required.
  • Knowledge of relevant application systems, hardware, and software technologies.
  • Knowledge of DH computer service applications and support activities.
  • Demonstrated ability to envision and design technology-based services that meet consumer needs and solve business problems.
Work Environment

This is a hybrid remote position, requiring a minimum of 1 day per week onsite.

Equal Opportunity Employer

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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