Senior Program Eligibility Specialist
3 weeks ago
Programs For Parents Inc is seeking a highly skilled Senior Program Eligibility Specialist to join our team. As a Senior Program Eligibility Specialist, you will play a critical role in ensuring the eligibility of families and child care providers for our programs.
Key Responsibilities:
- Review and process eligibility documents to determine initial and continuing eligibility for child care services.
- Communicate with families and providers to provide information and support regarding program eligibility and payment.
- Operate various computer systems to conduct searches and update information.
- Provide community referrals and link participants to childcare resources and referrals.
- Assist childcare providers with payment and eligibility inquiries.
- Enter data into internal and external databases with high standards of accuracy.
- Counsel participants regarding program eligibility requirements and their responsibilities.
- Participate in staff meetings and training workshops.
- Provide quality customer services to clients and providers.
Requirements:
- High school diploma required; associate degree preferred.
- Experience in human services or child development industry (preferred).
- Bilingual, Spanish/Creole a plus.
Work Schedule:
Mondays-Fridays, 8:30am - 4:30pm, 35 hours per week.
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