Customer Service Representative

1 day ago


Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time
Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Responsibilities:
  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and identify their needs.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with colleagues.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new technologies and systems.
  • Bilingual skills a plus, but not required.

We offer a competitive salary, paid time off, and opportunities for growth and advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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