Customer Service Representative
2 days ago
* Greet members, prospective members, and guests with a friendly and welcoming attitude
* Respond to member questions and concerns in a timely and professional manner
* Handle all front desk related activities, including checking members into the system, new member sign-up, and facilitating updates to member accounts
* Assist in maintaining the neatness and cleanliness of the club, including cleaning and sanitizing equipment and facilities
* Perform a comprehensive walk of all club areas to identify and address any safety or cleanliness concerns
", "Qualifications": "
* Customer service background preferred
* Must be 18 years of age or older
* Basic computer proficiency
* A passion for fitness and health
* Upbeat and positive attitude
* Punctuality and reliability are a must
* Exceptional customer service skills, with the ability to interact in a positive and professional way with members and co-workers
* Strong listener with the ability to empathize and problem solve
* Diplomacy in all interactions, using appropriate behavior and language
* High School diploma/GED equivalent preferred
", "Benefits": "
* Free Black Card gym membership at all in-network locations
* Benefits including medical, 401k, and supplemental insurance
* Discounts on merchandise sold at the club
* Discounts on movie tickets, theme parks, hotels, attractions, and more
* A fun, energetic work environment with a fast-growing organization
"}
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Customer Service Representative
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Customer Service Ambassador
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