Refresh Operations Specialist

1 week ago


Charlotte, North Carolina, United States Disability Solutions Full time
About the Role

We are seeking an experienced professional to fill the position of AML Team Lead at Disability Solutions. As an AML subject matter expert, you will provide guidance and support to the AML team, analyzing and resolving complex operational problems.

You will work closely with management to provide transparency in knowledge gaps and ensure speed to proficiency and overall knowledge of process for associates. This role requires strong product and market knowledge, excellent communication skills, and the ability to work effectively in a team environment.

Estimated Salary: $70,000 - $90,000 per year

Responsibilities
  • Analyze and resolve complex operational problems
  • Provide real-time on-floor support and coaching to Refresh analysts
  • Collaborate with management to provide transparency in knowledge gaps
  • Ensure speed to proficiency and overall knowledge of process for associates


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