Operations Planning Specialist

5 days ago


Charlotte, North Carolina, United States Pattons Full time
About the Opportunity

The Operations Planning Specialist will play a critical role in ensuring on-time execution of service jobs by aligning all required resources, including material and manpower. This involves collaborating with cross-functional teams such as Material Procurement, Warehouse Operations, Service Coordination, and Field Service Execution.

Key Responsibilities:

  • Ensure all open service orders are planned for execution based on their individual priority and available resources are prioritized and allocated accordingly.
  • Run the territory planning and group planning modules in the ERP LN system to ensure 2 weeks of firm scheduling and 8 weeks of soft scheduling are done.
  • Provide operational insights to the Purchase team on shortages, Warehouse team on pending Warehouse actions, and Field service team on pending / in-complete services.
  • Provide Service Coordinators with revised estimated service date based on resource availability and allocation.
  • Run daily sunrise and sunset meetings to keep track and report service operations metrics.
  • Run weekly and monthly business reviews to identify system, process, and people gaps.

$90,000 - $110,000 per year

About You

We are looking for a highly skilled and experienced Operations Planning Specialist who possesses the following qualifications:

  • Bachelor's Degree in a Relevant Field
  • 2+ years of experience in Material Resource Planning (MRP) on an ERP system, preferably in the service industry.
  • Proficiency with Microsoft Office products, specifically Excel, Outlook, and Enterprise Resource Planning (ERP) systems.
  • Excellent written and verbal communication skills.
  • Strong organizational, time management, and prioritization skills in a fast-paced environment.
  • Keen attention to detail.


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