Senior Facilitator

2 weeks ago


Dallas, Texas, United States Stellantis Financial Services US Full time
Job Title: Sr. Facilitator

Stellantis Financial Services (SFS) is a leading captive finance company for one of the world's top automakers. We're seeking a highly skilled Sr. Facilitator to join our team and contribute to our mission of enhancing customer experience.

Key Responsibilities:
  • Lead daily operations and make significant improvements to working methods
  • Provide mentorship, guidance, and advanced training to lower-level facilitators
  • Address complex and non-routine challenges during training sessions
  • Influence practices and procedures outside the department
  • Collaborate with leadership to set strategic and long-term training goals
Requirements:
  • Minimum 7 years of experience in facilitation
  • Minimum 2 years of experience as a Sr. Facilitator
  • High school diploma or equivalent
  • Exceptional ability to deliver complex training sessions
  • Expert-level mentorship and coaching skills
  • Mastery in addressing highly complex and non-routine challenges
Preferred Qualifications:
  • Advanced training or certifications in human resources, talent development, or related fields
  • Minimum of 3 years of experience in the captive indirect auto finance industry
What We Offer:
  • Opportunities for career advancement
  • Collaborative and dynamic work environment
  • Competitive compensation and benefits package

Stellantis Financial Services, Inc. (SFS) is an equal opportunity employer and is committed to providing a workplace that is free of harassment, discrimination, and intimidation. We are an affirmative action employer and welcome applications from diverse candidates.


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