Customer Service Representative

3 days ago


Bremerton, Washington, United States Haselwood Inc Full time

**Job Summary**

Haselwood Inc is seeking a highly motivated and customer-focused Customer Relations Representative to join our team. As a key member of our Quality Assurance team, you will play a vital role in ensuring exceptional customer service and driving business growth.

**Key Responsibilities:**

  • Assess daily service department schedules to identify opportunities for vehicle upgrades and engage with customers to promote these offers.
  • Provide education to customers on trade-in values and incentives, and connect them with available Salespersons when upgrades are desired.
  • Represent the dealership with professionalism, providing prompt and responsive customer service while maintaining confidentiality.
  • Treat all customers with respect and adhere to strict confidentiality protocols.

**Requirements:**

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.

**Preferred Qualifications:**

  • Experience in sales, customer service, or a related field.
  • Knowledge of vehicle sales and trade-in processes.
  • Ability to work independently and as part of a team.

**What We Offer:**

  • Competitive base pay and weekly pay.
  • Accrued paid sick leave.
  • Wellness program.
  • Employee vehicle purchase program.
  • Paid and detailed training.


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