Customer Service Team Lead
1 day ago
Kitsap Mental Health Services is seeking a highly experienced Customer Service Team Lead to oversee the daily operations of our front desk, call center, and centralized scheduling departments. As a key member of our team, you will be responsible for ensuring high-quality customer service is provided to our clients.
Key Responsibilities- Customer Service Operations: Assist the Client Contact Manager with the daily operation of the Customer Service Representative (CSR) departments, ensuring that all clients receive exceptional service.
- Training and Development: Participate in planning and conducting training and onboarding materials to ensure that all CSR staff are knowledgeable of all current processes.
- Task Management: Work with the Client Contact Manager to streamline and prioritize routine tasks, ensuring that all tasks are completed efficiently and effectively.
- Issue Resolution: Resolve any identified issues that CSR staff cannot handle, providing timely and effective solutions.
- Staff Development: Act as a resource and role model for CSR staff, helping to ensure their development and growth within the organization.
- Communication: Promote the enhancement of positive staff morale by facilitating timely responses to problems and ensuring thorough and accurate internal communications.
- Compliance: Maintain all required lobby postings, ensuring that they are up-to-date and available in multiple languages.
- Confidentiality: Disclose limited client information as necessary, adhering to HIPAA privacy and security standards and logging all disclosures in detail according to agency policy and procedures.
- Education: High School Diploma or GED
- Experience: Experienced (minimum 1 year of job-related experience)
- Skills: Experience with call centers and customer service management, as well as experience using an Electronic Medical Record (EMR)
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Customer Service Representative
6 days ago
Bremerton, Washington, United States Haselwood Inc Full time**Job Summary**Haselwood Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing payments, and managing sales leads.**Key Responsibilities:**Provide quality customer service to internal and external...
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Customer Service Representative
3 days ago
Bremerton, Washington, United States Haselwood Inc Full time**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Service Cashier at Haselwood Inc. As a Service Cashier, you will be responsible for providing exceptional customer service, processing payments, and maintaining a professional appearance at all times.**Key Responsibilities:**Provide quality customer service...
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Customer Service Representative
6 days ago
Bremerton, Washington, United States Haselwood Inc Full time**Job Summary**Haselwood Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Cashier, you will be responsible for providing exceptional customer service, processing payments, and maintaining a professional appearance at all times.**Key Responsibilities:**Provide quality customer service to all...
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Bremerton, Washington, United States MBSquared dba West Sound Workforce Full timeMBSquared dba West Sound Workforce is partnering with a Bremerton-based, family-owned logistics and storage provider to identify a motivated and skilled Customer Service and Sales Coordination Specialist to enhance their team. With five decades of experience catering to both residential and commercial clientele, this organization is committed to ensuring a...
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Customer Service Representative
1 day ago
Bremerton, Washington, United States Evergreen Goodwill Full timeAbout Evergreen GoodwillWe believe in the potential of individuals to make positive changes in their lives. Our mission is to empower people to achieve their goals through education, training, and employment opportunities. We strive to create a culture of diversity, equity, and inclusion, where every individual feels valued and supported.Job Title: Customer...
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Customer Service Representative
3 days ago
Bremerton, Washington, United States Haselwood Inc Full time**Job Summary**Haselwood Inc is seeking a highly motivated and customer-focused Customer Relations Representative to join our team. As a key member of our Quality Assurance team, you will play a vital role in ensuring exceptional customer service and driving business growth.**Key Responsibilities:**Assess daily service department schedules to identify...
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Customer Service Representative
5 days ago
Bremerton, Washington, United States Haselwood Inc Full time**Job Summary**Haselwood Inc is seeking a highly motivated and customer-focused Customer Relations Representative to join our team. As a key member of our Quality Assurance team, you will play a vital role in ensuring exceptional customer service and satisfaction.**Key Responsibilities:**Assess the daily service department schedule to determine individuals...
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Customer Service Representative
1 week ago
Bremerton, Washington, United States Haselwood Inc Full timeJob SummaryHaselwood Inc is seeking a highly skilled Sales Floor Coordinator to join our team. As a Sales Floor Coordinator, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring a seamless sales experience.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues, and...
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Customer Service Appointment Specialist
2 weeks ago
Bremerton, Washington, United States Haselwood Inc Full timeThe role of a Service Appointment Coordinator is pivotal in ensuring outstanding service experiences for our clientele. This position involves managing the scheduling of service appointments, conducting follow-up communications, and collaborating with Service Advisors and Shop Leads regarding the availability of work. The Coordinator will also liaise with...
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Customer Service Consultant
2 weeks ago
Bremerton, Washington, United States Haselwood Inc Full timePosition OverviewAs a Customer Service Consultant at Haselwood Inc, you will play a pivotal role in ensuring exceptional experiences for our clientele. Your primary responsibilities will include providing comprehensive intake, consultation, and guidance regarding service and maintenance options tailored to our customers' needs. You will conduct logical...
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Service Appointment Coordinators
4 days ago
Bremerton, Washington, United States Haselwood Inc Full timeJob SummaryHaselwood Inc is seeking a highly skilled Service Appointment Coordinator to join our team. As a Service Appointment Coordinator, you will play a critical role in delivering exceptional customer experiences by scheduling service appointments, conducting follow-up calls, and collaborating with Service Advisors and Shop Leads to ensure seamless work...
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Customer Service Coordinators
1 week ago
Bremerton, Washington, United States Haselwood Inc Full time**Job Summary**Haselwood Inc is seeking a highly skilled Service Appointment Coordinator to join our team. As a key member of our customer service team, you will be responsible for scheduling service appointments, conducting follow-up calls, and collaborating with Service Advisors and Shop Leads to ensure seamless service delivery.**Key...
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Bremerton, Washington, United States Quantum Ventures Full timeCustomer Service Opportunity at Quantum VenturesWe are seeking a reliable and skilled Customer Service Representative to join our team in the Back Office.Key Responsibilities:Provide exceptional customer service through various interactionsHandle customer inquiries and concernsProcess orders and manage sales platformsCollaborate with internal teams to...
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Customer Service Representative
5 days ago
Bremerton, Washington, United States U-Haul Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, inspecting and maintaining equipment, and assisting customers with U-Haul products and services.Key ResponsibilitiesAssist...
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Customer Service Representative
57 minutes ago
Bremerton, Washington, United States U-Haul Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...
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Customer Service Appointment Specialist
2 weeks ago
Bremerton, Washington, United States Haselwood Inc Full timeThe Service Scheduling Coordinator plays a crucial role in ensuring outstanding service experiences for our clients. This position is responsible for organizing service appointments, conducting follow-up communications, and collaborating with Service Advisors and Shop Leads regarding work availability. The Coordinator will also liaise with the Service Client...
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Customer Service Representative
2 weeks ago
Bremerton, Washington, United States Commander, Navy Installations Full timePosition OverviewThe Commander, Navy Installations is seeking a dedicated individual to enhance the Quality of Life programs for military personnel and their families. The Morale, Welfare, and Recreation (MWR) department is responsible for providing exceptional services in fitness, recreation, lodging, and food and beverage operations.Key ResponsibilitiesThe...
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Showroom Coordinator
4 days ago
Bremerton, Washington, United States Haselwood Inc Full timeJob SummaryThe Showroom Coordinator is a vital member of our team at Haselwood Inc, responsible for providing exceptional customer service and ensuring a seamless experience for our clients. As a key point of contact, you will be the first point of interaction for customers visiting our dealership, and your professionalism and courtesy will set the tone for...
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Property Maintenance Lead
1 week ago
Bremerton, Washington, United States FPI Management, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at FPI Management, Inc. As a key member of our property management team, you will be responsible for leading and mentoring our maintenance team, ensuring the upkeep and maintenance of our properties, and providing exceptional customer service to our...
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Bremerton, Washington, United States State of Washington Full timeSalary: $5,783 - $7,779 Monthly Location: Kitsap County Job Type: Full Time - Permanent Department: Department of Children, Youth, and Families Position Overview:We are seeking a dedicated and experienced Lead Specialist in Child and Family Welfare Services to oversee a team of Social Service Specialists. This role is pivotal in ensuring the delivery of...