Front Desk Associate

2 weeks ago


Albany, New York, United States Homewood Suites Albany Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Homewood Suites Albany. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Assist guests efficiently, courteously, and professionally at all times
  • Maintain a high level of service and hospitality
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner
  • Post guest charges, collect payments, and follow all cash handling procedures as required by the hotel
  • Be knowledgeable of the hotel brand and various programs (rewards programs, special offers)
  • Be a great communicator to various departments and management on guest comments and concerns
  • Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance
  • Maintain and promote a positive and cooperative work relationship with all hotel departments
  • Have full knowledge of hotel safety and emergency procedures

Requirements:

  • High School Diploma
  • Experience in working with the public in a service industry or in related activities is preferred

Work Schedule:

We are looking for someone who can work a flexible schedule that includes days, evenings, weekends, and holidays. Shifts include 6:30a - 3p and 2:30p - 11p.


  • Front Desk Associate

    3 weeks ago


    Albany, New York, United States Hampton Inn Western Ave Full time

    Front Desk Associate Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Hampton Inn Western Ave. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key...

  • Front Desk Associate

    2 weeks ago


    Albany, New York, United States Homewood Suites Albany Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Homewood Suites Albany. As a key member of our front desk team, you will be responsible for providing exceptional hospitality experiences for our guests.Key ResponsibilitiesAssist guests efficiently, courteously, and professionally at all timesMaintain...

  • Front Desk Associate

    3 weeks ago


    Albany, New York, United States Restaurant Depot Full time

    Job Summary:We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Restaurant Depot. As a key member of our store support team, you will be responsible for providing exceptional customer service, handling incoming calls, and performing various administrative tasks.Key Responsibilities:• Answer and direct incoming...

  • Front Desk Associate

    2 weeks ago


    Albany, New York, United States Staybridge Suites Albany Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Staybridge Suites Albany.Key Responsibilities:Provide exceptional customer service to guests, ensuring a positive and memorable experience.Manage front desk operations, including check-in, check-out, and room assignments.Process payments, handle...


  • Albany, New York, United States Staybridge Suites Albany Full time

    Front Desk Associate Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Staybridge Suites Albany. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key...

  • Front Desk Associate

    3 weeks ago


    Albany, New York, United States Hilton Albany Full time

    Front Desk AgentAt Hilton Albany, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.ResponsibilitiesReceive and process guest reservations, ensuring accurate and...

  • Front Desk Supervisor

    3 weeks ago


    Albany, New York, United States DelMonte Hotel Group Full time

    DelMonte Hotel Group is seeking a highly motivated and organized Front Desk Supervisor to join our team.Key Responsibilities:Supervise and assist front office associates in providing exceptional guest service.Ensure accurate and efficient room assignments, check-ins, and check-outs.Manage front desk operations, including cash handling, room key control, and...

  • Front Desk Supervisor

    2 weeks ago


    Albany, New York, United States DelMonte Hotel Group Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly motivated and organized Front Desk Supervisor to join our team at DelMonte Hotel Group. As a Front Desk Supervisor, you will play a key role in ensuring a great guest and colleague experience.Key Responsibilities:Assist in the supervision of associates in the Front Office DepartmentCarry out...

  • Front Desk Supervisor

    2 weeks ago


    Albany, New York, United States Staybridge Suites Albany Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Staybridge Suites Albany. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and supervising a team of...


  • Albany, New York, United States Staybridge Suites Albany Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Staybridge Suites Albany. As a key member of our front office team, you will be responsible for providing exceptional guest service and leading a team of Front Desk Associates.Key Responsibilities:Assign work and supervise team...

  • Front Desk Supervisor

    3 weeks ago


    Albany, New York, United States DelMonte Hotel Group Full time

    DelMonte Hotel Group Front Desk Supervisor Job DescriptionWe are seeking a highly motivated and organized Front Desk Supervisor to join our team at DelMonte Hotel Group. As a key member of our Front Office Department, you will be responsible for ensuring a seamless guest experience and providing exceptional customer service.Key Responsibilities:Supervise and...

  • Front Desk Ambassador

    3 weeks ago


    Albany, New York, United States Dave & Buster Full time

    Job Summary: We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at Dave & Buster's. As a Front Desk Ambassador, you will be the first point of contact for our Guests, providing a warm and welcoming experience that sets the tone for their visit. Key Responsibilities: Deliver exceptional Guest service through proactive...


  • Albany, New York, United States Schulte Companies Full time

    Key Responsibilities:• Greet guests and facilitate a smooth check-in process.• Respond to phone calls and make reservations with a high level of professionalism.• Handle cash and credit transactions with accuracy and efficiency.• Provide guests with information about hotel amenities and local attractions, enhancing their overall experience.•...


  • Albany, New York, United States DelMonte Hotel Group Full time

    DelMonte Hotel Group: Front Desk Clerk - Evening ShiftWe are seeking a skilled and customer-focused Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will play a vital role in ensuring a great guest and colleague experience.Key Responsibilities:Greet, register, and assign rooms to guests.Answer telephone calls and respond...


  • Albany, New York, United States Dave & Buster Full time

    Job Overview:We're looking for a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a key member of our front-of-house team, you will be responsible for delivering an exceptional guest experience, ensuring a positive and welcoming atmosphere for all visitors. Key Responsibilities:Provide exceptional guest service,...


  • Albany, New York, United States HW Staffing Solutions- Albany NY Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our dynamic team at HW Staffing Solutions- Albany NY. As a key member of our team, you will be responsible for providing exceptional customer service, managing our front office operations, and ensuring a smooth and efficient experience for our clients and visitors.Key...


  • Albany, New York, United States Hilton Albany Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hilton Albany. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling room reservations, and maintaining accurate records.Key ResponsibilitiesReceive and process room reservations,...


  • Albany, New York, United States Dave & Buster Full time

    Job OverviewAs a Front Desk Representative at Dave & Buster's, you will be the first point of contact for our Guests, setting the tone for an unforgettable experience. Your role will involve guiding Guests through their retail, game rental, and dining experiences, ensuring a seamless and enjoyable journey from start to finish.Key ResponsibilitiesDeliver...


  • Albany, New York, United States St. Catherine's Center for Children Full time

    Job SummaryThe Front Desk Coordinator will assist the Assistant Director with administrative tasks related to the effective management of daily operations of the Marillac Homeless Shelter. This includes supply inventory monitoring and ordering, maintaining records of clients and the daily census, and maintaining a respectful, supportive, caring, and...


  • Albany, New York, United States Trinity Alliance of the Capital Region Full time

    Job Title: Evening Desk SupervisorTrinity Alliance of the Capital Region is a leading social services organization dedicated to promoting healthy families, improving communities, and providing education and employment opportunities. As a part of our team, you will be contributing to the well-being and success of the Capital Region and its residents.The...