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Home Healthcare Referral Coordinator

4 weeks ago


Orlando, Florida, United States Acute Home Healthcare Full time

Acute Home Healthcare, Inc. is seeking a skilled Referral Coordinator to join our team. The ideal candidate will have a working knowledge of Microsoft Office and excellent customer service skills.

Key Responsibilities:
  • Screening cases for wounds and IVs
  • Entering patients in the KanTime database
  • Obtaining authorization for homecare services
  • Verifying insurance eligibility
  • Accepting cases from insurance companies
  • Requesting home health orders from PCPs, hospitals, and specialists
  • Confirming patient PCPs
  • Assisting patients with questions, comments, or concerns
  • Working closely with nurse case managers to accept cases
  • Scheduling nurses, PTs, OTs, and speech therapists
  • Scheduling home health aides and social workers
  • Receiving and forwarding faxes to correct departments
  • Collecting co-payments
Benefits:
  • PTO
  • Paid holidays
  • Health, dental, and vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
Requirements:
  • Working knowledge of Microsoft Office
  • Outstanding customer service skills
  • Doctor's office experience (minimum 1 year)
  • Ability to work overtime
  • Reasonable healthcare experience (2-3 years)