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Home Healthcare Referral Coordinator
4 weeks ago
Acute Home Healthcare, Inc. is seeking a skilled Referral Coordinator to join our team. The ideal candidate will have a working knowledge of Microsoft Office and excellent customer service skills.
Key Responsibilities:- Screening cases for wounds and IVs
- Entering patients in the KanTime database
- Obtaining authorization for homecare services
- Verifying insurance eligibility
- Accepting cases from insurance companies
- Requesting home health orders from PCPs, hospitals, and specialists
- Confirming patient PCPs
- Assisting patients with questions, comments, or concerns
- Working closely with nurse case managers to accept cases
- Scheduling nurses, PTs, OTs, and speech therapists
- Scheduling home health aides and social workers
- Receiving and forwarding faxes to correct departments
- Collecting co-payments
- PTO
- Paid holidays
- Health, dental, and vision insurance
- Life insurance
- Disability insurance
- 401(k) plan
- Working knowledge of Microsoft Office
- Outstanding customer service skills
- Doctor's office experience (minimum 1 year)
- Ability to work overtime
- Reasonable healthcare experience (2-3 years)