Home Healthcare Referral Coordinator

4 days ago


Orlando, Florida, United States Acute Home Healthcare Full time

Acute Home Healthcare, a leading home healthcare agency, is seeking a skilled Intake Referral Specialist to join our team. As a key member of our team, you will be responsible for managing referrals, ensuring seamless patient care, and collaborating with our Nurse Case Managers.

Key responsibilities include:

  • Screening cases for wounds and IVs
  • Entering patients in the KanTime database
  • Obtaining authorization for homecare services
  • Verifying insurance eligibility
  • Accepting cases from insurance companies
  • Verifying via Medicare portal for any open MSPs
  • Requesting home health orders from PCPs, hospitals, and specialists
  • Confirming patient PCPs
  • Assisting patients with questions, comments, or concerns
  • Working closely with Nurse Case Managers to accept cases
  • Scheduling nurses, PTs, OTs, and speech therapists
  • Scheduling home health aids and social workers
  • Receiving and forwarding faxes to correct departments
  • Collecting co-payments

As a valued member of our team, you will enjoy a range of benefits, including:

  • PTO
  • Paid holidays
  • Health, dental, and vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan

To succeed in this role, you will need:

  • Working knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)
  • Outstanding customer service skills
  • Doctor office experience (minimum 1 year)
  • Ability to work overtime
  • Reasonable healthcare experience (2-3 years)

If you are a motivated and detail-oriented professional looking for a challenging role in home healthcare, we encourage you to apply. We look forward to speaking with you.



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