Healthcare Operations Manager
3 days ago
We are seeking a skilled Operations Manager to join our team at Serenity Healthcare. As a key member of our leadership team, you will be responsible for refining your leadership skills and launching a career in healthcare with a multistate practice.
This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Our proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career.
Your primary responsibility will be to own the metrics that allow patients to take back their lives. You will lead a team to provide exceptional patient experience and outcomes, conduct daily operations, and take ownership of team, office, and patient outcomes.
We are looking for committed leaders with a strong customer service mindset, minimum of 3 years of management or leadership experience, and excellent verbal and written communication skills.
About Serenity Healthcare
- We are a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success.
- We are committed to providing patients with access to TMS treatment and revolutionizing the field of healthcare.
Benefits
- Superior Operations Management training in the healthcare industry
- Accelerated healthcare career growth – rapid advancement opportunities
- Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
Responsibilities
- Lead team to provide exceptional patient experience and outcomes
- Conduct daily operations including staff scheduling, office administration, and performance management
- Take ownership of team, office, and patient outcomes
- Understand and connect patients with Serenity's treatment options
- Provide support for 1 to 3 providers
- Train and educate new provider assistants
Qualifications
- High School Diploma/ GED
- Strong customer service mindset
- Minimum of 3 years of management or leadership experience
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
Serenity Healthcare is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
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