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Healthcare Operations Manager

1 month ago

Orlando, Florida, United States Serenity Healthcare Full time
About the Role

We are seeking a highly motivated and experienced Branch Manager to join our team at Serenity Healthcare. As a key member of our leadership team, you will be responsible for leading a team to provide exceptional patient experience and outcomes.

Key Responsibilities:

  • Conduct daily operations, including staff scheduling, office administration, and performance management.
  • Take ownership of team, office, and patient outcomes.
  • Understand and connect patients with Serenity's treatment options.
  • Provide support for 1 to 3 providers.
  • Train and educate new provider assistants.

Requirements:

  • High School Diploma/GED.
  • Strong customer service mindset.
  • 3 years of management or leadership experience.
  • Excellent verbal and written communication, and basic math skills.
  • Well-versed in de-escalation skills and ability to connect with individuals.

About Serenity Healthcare

Serenity Healthcare is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Benefits:

  • Superior Operations Management training in the healthcare industry.
  • Accelerated healthcare career growth – rapid advancement opportunities.
  • Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K.
  • 20 days off annually (10 PTO days and 10 Holidays).
  • Employee access to Serenity's treatment options.