Sales Associate

3 weeks ago


New York, New York, United States Knitwell Group Full time
About Us

At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful.

Position Overview

We're seeking a highly motivated and customer-focused individual to join our team as a Concierge. As a Concierge, you will be the face of our brand, providing exceptional customer service and ensuring a welcoming and inclusive experience for all associates and customers.

Responsibilities
  • Provide a presence at the store entrance that offers a safe and inclusive experience to all associates and customers.
  • Prevent theft through customer service, teamwork, and communication with all employees.
  • Offer exceptional customer service in the front of the store.
  • Ensure that the customer remains the top priority while balancing required tasks.
  • Represent the brand by adhering to our dress code guidelines.
  • Leverage tools and take action to drive operational excellence through Standard Operating Procedures (SOPs).
  • Complete daily assigned tasks to ensure the store runs smoothly and meets all brand standards and guidelines.
  • Assist with New Hire onboarding and ongoing Associate training relating to Asset Protection.
  • Collaborate with internal partners to accomplish assigned tasks.
  • Report to work as scheduled and remain flexible to the needs of the business.
Requirements
  • Ability to organize and prioritize assignments, meeting deadlines with minimal supervision.
  • Communicate effectively with customers, managers, store associates, peers, and corporate partners.
  • Contribute to team commitment and a positive, inclusive environment.
  • Take initiative and make decisions in a timely and urgent manner.
  • Adhere to all company policies and standards communicated by management.
  • Must be technology proficient and able to operate the Point of Sale (POS) System.
  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.
  • Ability to maneuver around the sales floor, stockroom, office, lift up to 30 lbs., and retrieve and stock merchandise with or without a reasonable accommodation.

We are an equal opportunity employer and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.



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