Human Resources Coordinator

1 week ago

Chicopee, Massachusetts, United States Callaway Golf Full time
About Callaway Golf

Callaway Golf is a leading manufacturer of premium golf clubs, balls, and performance gear. We're committed to innovation and creating superior products that make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and we're looking for top-notch people to join us in our mission to move the game forward.

Job Overview

This position is responsible for providing outstanding customer service and knowledgeable assistance to internal and external customers. You'll help maintain employee files, generate and process forms, and provide information on various matters. You'll also drive effective HR processes throughout the organization while supporting the HR Business Management team.

Key Responsibilities

Works with the HR Team and Managers to communicate with internal and external customers at all levels.
Facilitates new hire onboarding, conducts pre-employment checks, relocation processes, and orientations for internal transfers and new hires.
Assists with recruiting for associates, including resume screening, phone screens, interviewing, new hire paperwork, and reference checking.
Manages and directs complex and long-term projects to completion, influencing peers as needed.
Coordinates project planning tasks, including resource allocation, task assignment, and progress monitoring.
Drafts policies, programs, or procedures and works to finalize them with HR staff.
Conducts new hire orientations and other presentations as needed.
Utilizes data from reports to make recommendations.
Assists with employee relations and partners with the HR Business Manager.
Answers questions related to HR policies and procedures.
Supports employee engagement initiatives and activities for the entire facility.
Tracks employee training records and compliance with mandatory training requirements.
Conducts exit interviews.
Serves as the primary point of contact for onsite employees regarding payroll and benefits concerns, providing prompt support and assistance with inquiries related to compensation, PTO, and health insurance.
Works closely with the Payroll and Benefits teams to address and resolve employee issues, ensuring clear communication and timely resolutions to discrepancies or concerns.
Supports, executes, and administers the Collective Bargaining Agreement.
Technical Competencies

Advanced skill level in Microsoft Word, Excel, Visio, and PowerPoint.
Excellent verbal and written communication skills.
Strong teaming and interpersonal skills.
Ability to understand complexities of project management.
Ability to monitor project effectiveness and make needed task adjustments to complete necessary work correctly and on time.
Ability to communicate effectively with all levels throughout the organization and with outside candidates.
Ability to conduct group presentations.
Must be able to prioritize multiple projects and responsibilities.
Previous experience working with Workday is preferred.
Education and Experience

Minimum 2 years of previous experience in a fast-paced HR support role.
Bachelor's Degree or other college-level education required.
Completion of an HR certificate is a plus, or equivalent knowledge.
DE&I and EEOC

Callaway Golf is committed to fostering a culture of belonging based on respect, connection, openness, and authenticity. We strive to build and maintain a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

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