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Senior Program Manager, Disaster Spiritual Care Specialist

2 months ago


Pennsylvania, United States American Red Cross Full time
About the Role

The American Red Cross is seeking a highly skilled and compassionate Senior Program Manager, Disaster Spiritual Care to lead our national Disaster Spiritual Care program. As a key member of our Disaster Services team, you will be responsible for developing, implementing, and overseeing policies, procedures, and training for our Disaster Spiritual Care program.

Key Responsibilities
  • Develop and manage the Disaster Spiritual Care program, including creating policies, tools, and training to ensure program efficacy and efficiency.
  • Serve as a subject matter expert in Disaster Spiritual Care, providing guidance and support to staff and volunteers across the organization.
  • Collaborate with Disaster Services teams to ensure that Disaster Spiritual Care program components are integrated with other programs to provide holistic support to clients.
  • Develop and execute the Red Cross Disaster Worker and Family Support program and services.
  • Recruit, train, and engage Disaster Spiritual Care volunteer leaders to advise disaster relief operations.
  • Develop and maintain partner and stakeholder relationships to strengthen and support the execution of Disaster Spiritual Care services.
  • Manage a volunteer leadership team to provide remote support and guidance to Disaster Spiritual Care leaders.
Requirements
  • Master's degree in Divinity, Theology, or a comparable academic discipline.
  • Minimum 5 years of related experience or an equivalent combination of education and experience.
  • Strong analytical and decision-making skills, with the ability to develop creative processes for continuous program or service improvements.
  • Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook.
  • Experience using online webinar software for training purposes is preferred.
Preferred Qualifications
  • Training in Clinical Pastoral Education and Board Certification in the Association of Professional Chaplains, National Association of Catholic Chaplains, or National Association of Jewish Chaplains.
  • Experience engaging and leading volunteers.
  • A minimum of 2 years of program management experience.
What We Offer

The American Red Cross offers a comprehensive benefits package, including medical, dental, and vision plans, health spending accounts, flexible spending accounts, paid time off, holidays, 401(k) with 5% match, paid family leave, employee assistance, disability and insurance, service awards, and recognition.