Sales Consultant

4 weeks ago


Springfield, Illinois, United States Sally Beauty Holdings, Inc Full time

Job Title: Distributor Sales Consultant

Grow the Business

  • Identify key accounts within the territory and establish a route to grow and develop existing customers while looking for new partnerships
  • Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of all in-salon promotions, programs, and concepts
  • Communicate all sales initiatives through partnering with vendors, including achieving corporate sales goals on a monthly, quarterly, and annual basis
  • Analyze accounts to decide what brand support, education, and promotions are needed to grow within that salon
  • Call on customers in person to execute established sales goals
  • Strictly comply with established procedures regarding the processing of returns, including the pick-up of returns from the customer and completing the required documents
  • Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function
  • Actively prospect for new customers through cold calling, social media, and other digital outlets
  • Effectively manage all administrative aspects of the role, including daily order entry and regular maintenance of customer information and activity for assigned territory
  • Attract and retain salon clientele by utilizing social media as a form of communication, promotion, education, and product knowledge
  • Conduct effective in-person and virtual product knowledge classes
  • Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed

Grow Team and Culture

  • Be a subject matter expert on utilizing digital platforms and social media to grow the business, sharing knowledge with peers to grow the team's digital capabilities
  • Attend all meetings, functions, and events, maintaining regular contact as established by the Company or Supervisor
  • Be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock, and performing other physical activities as required
  • Support all new initiatives with a growth mindset, positively fostering change management throughout the team
  • Grow Yourself
  • Exhibit a desire to learn and grow, striving for continuous improvement while owning personal development and growing digital and social media techniques to generate new customers and foster existing business relationships
  • Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships
  • Allocate and optimize time to participate in learning, utilizing all available tools and resources
  • Remain agile to changes in the market, building industry knowledge and intuition to react to a competitive market
  • Actively work to increase own product, industry, and market knowledge
  • Create an organized work environment and workflow to efficiently service customers

Experience and Skills Required

  • High school diploma or equivalent certification
  • Minimum of () year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling
  • Must live within the assigned territory
  • Working knowledge of inventory control systems and visual merchandising is strongly preferred
  • Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms to build pipelines, books of business, and other business needs
  • Excellent computer skills, knowledge of , Outlook, PDF Expert, and Oracle. Experience with iPad a plus
  • Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools
  • This position requires travel on a local level within the territory, as well as attendance at shows, conventions, and educational events, which may include overnight travel and/or some weekend nights
  • Ability to work in a constant state of alertness and a safe manner
  • Frequent and sometimes prolonged periods of driving are necessary for this role
  • Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
  • Strong time management and organization skills and the ability to successfully manage multiple projects at once
  • Ability to present a professional business image and interact positively with the public
  • Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization

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