Senior Solution Consultant

1 month ago


Springfield, Illinois, United States ServiceNow Full time
Job Description

As a key member of our Solution Consulting team, you will play a vital role in driving our future success by supporting the State and Local Solution Sales. You will collaborate closely with Sales, Product Management, and the executive team to help guide revenue growth for one of our products. This is a hands-on technical consultant who can provide in-depth solution delivery and positioning during sales cycles.

Key Responsibilities:
  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
  • Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreement
  • Provide feedback to product management about product enhancements that can address customer needs and guide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows
Qualifications:
  • 5+ years of pre-sales solution consulting or sales engineering experience
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
  • Willingness to travel

ServiceNow is an equal opportunity employer and welcomes candidates from diverse backgrounds. We value inclusivity and believe that unique experiences enrich our team. If you're unsure if you meet all qualifications, we encourage you to apply. We offer a competitive compensation package, including a base pay of $133,000-$206,800, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.



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