Patient Service Representative

3 weeks ago


Greenville, Michigan, United States Corewell Health Full time
Job Summary

As a Patient Service Representative at Corewell Health, you will play a vital role in delivering exceptional patient care and support services. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Concierge Services: Greet and communicate with patients and visitors, providing a warm and welcoming experience.
  • Clerical Support: Perform a range of administrative tasks, including answering phone calls, scheduling appointments, ordering supplies, and processing mail and registration reports.
  • Patient Registration and Check-in: Confirm patient demographic and insurance information, assist with self-registration, and perform patient check-out procedures.
  • Medical Records Management: Maintain accurate and up-to-date patient medical records, upload documents into the electronic health record (EHR), and perform basic EMR/EHR scanning.
  • Safety and Compliance: Participate in safety initiatives, complete required competencies and training, and adhere to all relevant policies and procedures.
Benefits and Perks
  • Comprehensive Benefits Package: Enjoy a range of benefits, including health, dental, and vision insurance, as well as a 401(k) plan with company match.
  • On-Demand Pay: Access your pay on your schedule with our on-demand pay program.
  • Discounts and Perks: Take advantage of discounts on everyday items, such as restaurants, phone plans, and more.
  • Optional Insurance Plans: Choose from a range of optional insurance plans, including identity theft protection, home and auto insurance, and pet insurance.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, or lab service support.
About Corewell Health

At Corewell Health, we are committed to delivering exceptional patient care and support services. Our team members are the heart of our organization, and we are dedicated to providing a safe and inclusive work environment that fosters growth and development.



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