Patient Financial Advocate

4 days ago


Greenville, Michigan, United States First Source LLC Full time
Job Title: Patient Financial Advocate

Job Summary: We are seeking a highly motivated and detail-oriented Patient Financial Advocate to join our team at First Source LLC. As a Patient Financial Advocate, you will play a critical role in ensuring that patients receive the financial assistance they need to access quality healthcare services.

Key Responsibilities:

  • Screen patients for eligibility assistance programs, including state, county, and federal programs.
  • Provide information and reports to client contacts, keeping them current on progress.
  • Identify patient needs and assist with enrollment applications to the appropriate agency for assistance.
  • Introduce patients to First Source services and inform them that we will be contacting them on a regular basis about their progress.
  • Provide transition for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
  • Record patient information on designated in-house screening sheets and document results in onsite tracking tools and hospital computer systems.

Requirements:

  • High school diploma or equivalent required.
  • 1-3 years' experience in medical coding, medical billing, eligibility, or other pertinent medical experience preferred.
  • Previous customer service experience preferred.
  • Basic computer skills required.

Working Conditions:

  • Must be able to walk, sit, and stand for extended periods of time.
  • Dress code and other policies may be different at each healthcare facility.
  • Working on holidays or odd hours may be required at times.

Benefits:

  • Medical, vision, dental, 401K, paid time off.

Equal Opportunity Employer: First Source LLC is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will be considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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