Healthcare Customer Service Specialist

2 weeks ago


King of Prussia, Pennsylvania, United States Main Line Health Full time

Are you ready to take on the role of Patient Services Representative for Primary Care?

Why consider a position as a Patient Services Representative with Main Line Health?

  • Make a Difference As a key member of our organization, you will be the first point of contact for our patients. Your strong communication abilities will be essential in welcoming, guiding, and scheduling patients and visitors. You will act as a bridge between patients and support staff by preparing patient documentation prior to check-in and ensuring that the office, along with all records and correspondence, is meticulously organized.

  • Advance Your Career We encourage you to enhance your professional qualifications through our Tuition Reimbursement program, which supports further education and certifications. This role qualifies for up to $6,000 annually, depending on your employment status.

  • Be Part of a Diverse Community At Main Line Health, we embrace a variety of backgrounds and skills among our staff, much like the personalized care plans we create for our patients. Each member of our team, including employees, physicians, and volunteers, contributes unique talents towards our shared mission of delivering exceptional service and care.

  • Benefits Specific to the Position: Enjoy up to 120 hours of paid time off each year. We also provide numerous employee discounts for various services and activities, along with complimentary parking for all staff members.

Position: Patient Services Representative
Shift: Full-Time, Day Shift

Experience Required:
1. A minimum of two to three years of office experience is necessary.
2. Familiarity with insurance providers and medical terminology is preferred.
3. Proficiency in Microsoft Word (including tables, columns, mail merge, and labels), Excel (for database management), and Outlook (for calendar maintenance) is essential.

Educational Background:
High School Diploma is required.

Licenses/Certifications:
N/A

  • Requisition ID: 72612
  • Employee Status: Regular
  • Schedule: Full-time
  • Shift: Day Job
  • Pay Range: $25.22
  • Job Grade: 204


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