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Customer Training Specialist
2 months ago
We are seeking a highly skilled and experienced Customer Training Specialist to join our team at Lockheed Martin Corporation. As a key member of our training team, you will be responsible for developing and delivering high-quality training content to support our customers' needs.
Key Responsibilities- Develop and deliver training content, including instructor-led training, online courses, and technical documentation.
- Collaborate with subject matter experts to identify training needs and develop training solutions.
- Design and deliver training programs that meet customer requirements and exceed expectations.
- Conduct training needs assessments and analyze training effectiveness.
- Stay up-to-date with industry trends and best practices in training and development.
- Bachelor's degree in a related field, such as education, instructional design, or communications.
- Minimum 5 years of experience in training and development, with a focus on technical training.
- Proven track record of developing and delivering high-quality training content.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Master's degree in a related field.
- Experience with adult learning principles and instructional design models.
- Knowledge of training delivery methods, including instructor-led training and online learning.
- Experience with training evaluation and assessment methods.
Lockheed Martin is a global leader in aerospace, defense, and technology solutions. We are committed to delivering innovative solutions that meet the needs of our customers and help to shape the future of the industry.
