Claims Resolution Specialist
5 days ago
At Universal Insurance, we are seeking a highly skilled and detail-oriented Inside Claim Representative to join our team. As a key member of our claims department, you will play a critical role in investigating, evaluating, and resolving property claims in a timely and professional manner.
Key Responsibilities:- Investigate and evaluate property claims to determine the extent of damages or losses.
- Negotiate and resolve claims within designated authority levels.
- Communicate effectively with internal and external customers to ensure timely and accurate resolution of claims.
- Determine settlement amounts based on independent judgment and estimation of actual cash value and replacement value.
- Control damage exposures through proper usage of cost containment tools.
- Maintain accurate and detailed records of claim file activities in accordance with established procedures and state regulations.
- Bachelor's Degree preferred but not required.
- Minimum of three (3) years of progressive experience in the adjusting of residential and commercial claims or a combination of education and experience.
- Strong verbal and written communications skills.
- Ability to work in a collaborative atmosphere.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
- Spanish speaking is a plus.
- State applicable Adjuster's license(s) required.
As an Inside Claim Representative at Universal Insurance, you will have the opportunity to work in a dynamic and fast-paced environment with a team of experienced professionals. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for claims resolution, we encourage you to apply for this exciting opportunity.
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