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Production Systems Monitoring Specialist

2 months ago

Salem, Oregon, United States iCST Full time
Required Skills

  • Availability to work predominantly during weekend shifts and flexible weekday hours as necessary for overseeing production systems.
  • A minimum of 2 years' experience in supervising various applications, databases, operating systems, network protocols, and web servers.
  • Proficient in assessing overall system performance (including Windows applications, IIS web applications/services, and batch jobs) to detect potential problems, report findings, analyze, and optimize accordingly.

- Proficient in utilizing SCOM and Azure Monitoring/AppInsights monitoring tools

  • Capable of crafting medium to complex SQL queries, and skilled in using MS Excel for report generation.
  • Prepared to work during weekend shifts and adaptable to varying weekday schedules.
  • Strong communication skills to effectively collaborate within and across teams.

Responsibilities

  • Primarily oversee production systems during weekend shifts and adjust weekday hours as needed.
  • Monitor .Net web applications, databases, operating systems, network protocols, and web servers.
  • Review reports and alerts, responding promptly to any identified issues.

Conduct analysis and troubleshooting to pinpoint potential problems and communicate findings to relevant teams for resolution.

  • Set up and operationalize various alerts and reports.
  • Develop SQL queries and utilize MS Excel for analysis and troubleshooting of reported issues.
  • Maintain effective communication skills to facilitate collaboration within and across teams.

Expected Deliverable(s) NA

Must be willing to work primarily during weekend shifts and flexible weekday hours as necessary for monitoring production systems.