Computer Systems Specialist

4 weeks ago

Salem, Oregon, United States ACL Digital Full time
Job Title: System Specialist IV

Job Summary:

ACL Digital is seeking a skilled System Specialist IV to join our team. As a key member of our technical team, you will provide technical guidance for the development and troubleshooting of computer systems.

Key Responsibilities:

- Provide consultations and solution recommendations for ODOT's Enterprise Content Management (ECM) software ProjectWise tool
- Create as-is and to-be process documentation
- Use a variety of information gathering techniques to gather, define and document complex business data requirements from Business teams
- Identify areas for improvement in current systems
- Collaborate with business partners and stakeholders in the development and improvement of business processes in relation to ECM
- Conduct, document and present impact analyses
- Create and manage requirements traceability matrix
- Create and support the creation of functional specifications for data models, customizations, extracts, and reports
- Create implementation documentation and support the implementation process
- Develop design changes in the asset management software and development and testing environments and collaborate integration into the existing business production environment with the rest of the team
- Plan and support data cleanup activities
- Prepare test data, implement and support test activities including the creation of test plans and test cases; test enhancements and track results
- Create and implement regression test plan and test cases
- Plan and support user acceptance testing
- Coordinate with other team members to reach project milestones and deadlines
- Engage and build strong working relationships with IT, Business and Sourcing partners
- Create training materials for Business and technical audiences, including User Guide, Job Aids, PowerPoint presentations and training data
- Conduct in-person and remote training (for Business and technical audiences)

Requirements:

- Experience with ECM software (specifically, Bentley's ProjectWise software)
- Business analysis skills
- Strong communication skills (verbal and written)
- Development and systems/data analyst skills for release development tasks
- Testing/analysis skills for the release development tasks and release acceptance testing tasks
- Ability to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials to facilitate implementation activities
- Ability to complete work without direct supervision
- Proficient in soft skills with an emphasis on customer relations, time-management, critical thinking and organizational skills

Intermediate level skills in:

- SharePoint, MS Office, Microsoft SQL

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