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Social Engagement Specialist
2 months ago
Fliff is redefining the landscape of sports gaming by transforming it into social, free-to-play experiences for sports enthusiasts. Our innovative platform allows users to engage in competitive gaming, earn badges, and enhance their status within our community.
Position Summary:
We are in search of a skilled Social Engagement Specialist to join our dynamic team within the sports gaming sector. The ideal candidate will play a pivotal role in cultivating and overseeing our online community, interacting with fans and customers, and amplifying our brand presence across various digital platforms.
Key Responsibilities:
- Develop and oversee our online community across social media platforms, forums, and other digital channels.
- Engage actively with customers and fans, addressing inquiries and feedback while nurturing a positive community atmosphere.
- Design and execute social media and content strategies aimed at promoting our brand and driving user engagement.
- Collaborate with cross-functional teams, including marketing and product development, to align community initiatives with business objectives.
- Monitor community metrics and social media analytics, providing management with insights on engagement trends and sentiment.
- Organize and implement community events, promotions, and campaigns to enhance user engagement and loyalty.
- Build and maintain relationships with key industry influencers and advocates to leverage their networks for brand promotion.
- Stay informed on industry trends, social media best practices, and emerging technologies, offering recommendations for community engagement improvements.
Qualifications:
- Bachelor's degree in Marketing, Communications, Business Administration, or a related discipline.
- Proven experience in community management or social media marketing, ideally within the sports or entertainment sectors.
- Exceptional communication and interpersonal skills, with a knack for engaging positively with customers and fans.
- Familiarity with social media management tools and platforms, including Twitter, Facebook, Instagram, Discord, and YouTube.
- Understanding of community analytics tools, with the ability to interpret data and extract actionable insights.
- Strong writing capabilities, with the ability to craft compelling social media content tailored to diverse audiences.
- Creative and strategic mindset, capable of developing and executing community engagement strategies that align with business goals.
- Willingness to work flexible hours in alignment with sporting events.
Benefits:
- Competitive compensation and comprehensive benefits package.
- Flexibility to work remotely.
- Opportunities for professional development in a vibrant and international setting.
- A collaborative, friendly, and knowledge-sharing workplace culture.
- A stimulating and rewarding role that allows for exploration of innovative software solutions.
At Fliff, we pride ourselves on fostering a close-knit, focused team culture that is inclusive and welcoming, ensuring that our work is both interesting and fulfilling.