Automotive Parts Specialist
2 weeks ago
Job Title: Parts Counterperson
Company: Scranton Motors Vernon
Key Responsibilities:
- Assist customers, service advisors, and technicians with professionalism and efficiency.
- Oversee the parts sales process from initial customer inquiry to final invoicing.
- Work closely with the parts manager and team on a daily basis to improve departmental efficiency.
- Ensure that customers receive prompt, courteous, and effective service.
- Manage special order requests for parts on behalf of customers.
- Keep customers informed about the status and delivery of their parts orders.
- Serve as a backup for the parts counterperson or stocking clerk when necessary.
- Utilize digital catalogs to locate replacement part numbers and pricing.
- Comply with company policies as well as federal, state, and local regulations.
Required Qualifications:
- Previous experience in parts counter roles is essential.
- Familiarity with automotive parts sales is preferred.
- Strong customer service orientation and dedication to excellent service.
- Able to excel in a fast-paced work environment.
- Excellent organizational and time management skills.
- Professional appearance and a strong work ethic.
- Proficiency in computer skills is beneficial.
- Must possess a valid Driver's License with a clean driving record.
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