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Automotive Parts Specialist

2 months ago

Vernon Rockville, United States Scranton Motors Vernon Full time

Job Title: Parts Sales Representative

Company: Scranton Motors Vernon

Key Responsibilities:

  • Assist customers, service advisors, and technicians with professionalism and efficiency.
  • Oversee the parts sales process from initial customer inquiry to final invoicing.
  • Work closely with the parts manager and team on a daily basis to improve departmental efficiency.
  • Ensure that customers receive prompt, courteous, and effective service.
  • Manage special order part requests from customers.
  • Provide updates to customers regarding the status and delivery of their parts orders.
  • Serve as a backup for the parts counterperson or stocking clerk as necessary.
  • Utilize computer catalogs to accurately identify replacement part numbers and pricing.
  • Comply with company policies and adhere to federal, state, and local regulations.

Qualifications:

  • Previous experience in parts counter roles is preferred.
  • Familiarity with automotive parts sales is advantageous.
  • Strong customer service orientation and dedication to providing excellent service.
  • Able to perform well in a fast-paced work environment.
  • Excellent organizational and time management skills.
  • Professional demeanor and a strong work ethic are essential.
  • Proficiency in computer skills is beneficial.
  • A valid Driver's License with a clean driving record is required.