Imaging Services Administrative Assistant

20 hours ago


Dover, Delaware, United States Mass General Brigham Full time
Job Summary

We are seeking an experienced Administrative Support Specialist to join our Imaging Department at Mass General Brigham. The successful candidate will provide administrative support to the Imaging Services team, ensuring smooth daily operations and exceptional patient care.

Key Responsibilities
  • Provide administrative support to the Imaging Services team, including greeting patients, answering phone calls, and relaying information to appropriate personnel.
  • Monitor patient flow and communicate potential delays with patients, ensuring a positive experience.
  • Utilize hospital intranet to access and print department forms, and instruct patients on necessary screeners and consents.
  • Back-up coverage for daily schedule reconciliation of patients' provider orders, and provide timely updates to the Manager.
  • Perform various administrative tasks, including filing, faxing, collating, and photocopying materials, and typing correspondence and memos.
  • Assist with maintaining supply par levels, ordering and receiving supplies, and following policy and procedure.
  • Maintain and update office reference materials, including policies and procedures, minutes, journals, and reports.
  • Assist with orientation of new team members and volunteers, and provide supervision as needed.
Requirements
  • Minimum of two years of administrative experience in a healthcare setting.
  • Administrative experience with medical terminology, anatomy, and physiology.
  • High school diploma with business courses and excellent computer skills.
  • AS in secretarial science or business preferred.
  • Proficiency with computer programs such as Microsoft Office, and ability to multi-task in a fast-paced environment.
  • Presentation of a calm and professional manner, and strong relationship building skills.
  • Knowledge of medical terminology, and good communication skills both written and verbal.


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