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Client Support Specialist
2 months ago
A prominent financial services organization is in search of a Client Support Specialist.
Position Responsibilities
- Manage incoming inquiries via telephone concerning a variety of service-related questions on banking accounts.
- Respond to calls with a high level of precision and effectiveness, consistently achieving key performance indicators set by the department.
- Areas of functional support encompass Cash Management offerings, Online client platforms, Mobile applications, and general account or financial inquiries.
- Ideal candidates will demonstrate professionalism, a strong career focus, and a dedication to delivering World-Class Service.
- Ability to thrive in a dynamic, team-oriented setting.
- Capability to handle multiple tasks and adapt swiftly to changes in a bustling financial service environment.
Preferred Qualifications:
- Bachelor's Degree
- Prior experience in a contact center environment
