Patient Intake Referral Specialist
4 weeks ago
Universal Health Services is seeking a skilled Patient Intake Referral Specialist to join our team at West Oaks Hospital. As a key member of our intake team, you will be responsible for receiving calls from referral sources, taking demographic information, and assisting with the commitment process. This is a full-time opportunity with a competitive compensation package and excellent benefits.
Key Responsibilities
- Answer phones in a call-center environment and take demographic information related to the person to be assessed or admitted.
- Ensure all calls, faxes, and referrals are addressed, logged, and placed on the MOT board.
- Assist Intake staff with commitment process, paperwork, and transfer process, if necessary.
- Verify patient referrals through insurance verification systems.
- Manage Xferall referrals within timely limits.
Requirements
- High School diploma or GED from an accredited school.
- Bachelor's degree in Counseling, Psychology, Social Work, or Social Services field preferred.
- Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age-specific growth and development, and crisis and behavior management.
- Prefer experience with MS4.
About Universal Health Services
Universal Health Services is one of the nation's largest and most respected providers of hospital and healthcare services. We offer a broad range of behavioral health programs for children, adolescents, and adults, including inpatient, partial hospitalization, and intensive outpatient services. Our team of compassionate, dedicated professionals is committed to providing high-quality care to our patients and their families. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
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